As we welcome our patrons back in the theatre there are some changes you will notice. These changes are put into place to ensure a safe and entertaining experience for all in attendance. Here's what we are doing to keep you safe:
Self-screening prior to the show: You may be reminded before the show to self-screen and check for symptoms. “Know-Before-You-Go” symptom checks are a great way to keep everyone safe.
Physical Distancing remains a vital part of keeping safe. Floor markings will identify 2m separation zones. Barriers such as stanchions may be used as well.
Limitations on Capacities: The City of Medicine Hat will adhere to Alberta Health Service guidelines and instructions from the City’s Health and Safety experts. The Esplanade will host a variety of activities while ensuring attendees, including artists, staff and patrons, remain within the current capacity limits set forth by the Chief Medical Officer of Health. Public access will be restricted to those attending the event.
Distanced Seating: To remain physically distanced from other patrons we have created distanced seating with assigned seats so you can remain with your cohort group.
Facial Coverings / Masks: Alberta Health Services recommended all patrons wear masks when 2m distancing could not be maintained. All event staff will wear a facial covering when in a publicly accessible area, and elsewhere when 2m distancing cannot be maintained.
Cleaning and custodial services have been enhanced for all high touch points in the venue and the theatre, stage and backstage areas will be disinfected between uses. Electrostatic sprayers will be utilized as well for high traffic and soft surfaces that require cleaning.
HVAC The Theatre features a modern ventilation system where the air is drawn from a plenum beneath the floor and cycled out through the ceiling. The air in the audience chamber is completely exchanged approximately every 20 minutes.
Contact tracing: At any time, you may be asked to provide information about patrons attending events for Alberta Health Services contact tracing purposes.
Refunds: We do not want your financial commitment to influence your decision to not attend an event, therefore if you are feeling unwell or presenting any of the symptoms outlined by AHS we encourage you to not attend and receive a credit to a future performance. Remember we are all in this together.
Stay in touch: Keep up with what’s going on at the Esplanade on Facebook, Twitter and Instagram. Our team is here for you! If you have any questions or concerns at any time please contact us by email at email@example.com or call 403.502.8777.